HOW DO I CHECK THE STATUS OF MY ORDER?
To check the status of your order, go to My Account and log in with your email and password. Then click on your order number and the "track order"
button. If the "track order" button is not available, your order has not shipped yet. A shipping confirmation email will be sent when your order leaves
our distribution center. That email will include estimated delivery dates along with a link to the My Account section.

HOW DO I RETURN AN ITEM?
If for any reason you are not satisfied with your bebe.com order, please return the product (by mail) within 21 days of receipt.
Click Here to visit our Returns and Exchange step-by-step; policy details and full instructions will guide you through the process.

PLEASE NOTE: Canadian online orders must be returned by mail.

If you prefer, you can return your purchase to a U.S. bebe store within 21 days of receipt. Merchandise must be in new condition with tags attached,
and must be accompanied by the original receipt or invoice. If you no longer have the packing invoice, you may print a copy from the My Account
area of bebe.com. Refunds will be made to the original form of payment. Click Here for a full copy of our Returns & Exchanges policy.

HOW MUCH IS SHIPPING AND HANDLING?
Shipping & handling costs are determined by the dollar amount of your order before taxes and your shipping destination. Click Here to see our shipping
rates for the US (including Protectorates and APO/FPO), Canada, and International Shipping.

DO YOU SHIP INTERNATIONALLY?
bebe.com has partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers.
To find out more, visit our International Shipping section.

MY PROMOTIONAL CODE IS NOT WORKING. WHY?
Promotional codes always contain qualifiers. Please make sure you have reached the right amount of pre-tax sale dollars, the correct number of items,
or any of the other conditions that apply to the promotion. Please verify that you have provided the correct code. If you are still having trouble,
please contact Client Services.

WHAT IS CLUBBEBE?
Clubbebe is bebe's customer loyalty program where you earn points towards rewards. For every $1 you spend, you get 1 point. You can quickly earn
a $10 reward when you hit 250 points. More information about Clubbebe, including registration details, is available by clicking the clubbebe section
at the bottom of any bebe webpage.

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