ONLINE
SECURITY & PRIVACY POLICY
At bebe we recognize and respect your privacy. To demonstrate our commitment,
we have developed the privacy policy outlined below. If you have any questions
about this policy, or the content or practices of our web site, we encourage
you to contact us.
COLLECTION OF PERSONAL INFORMATION AND USE
When you visit bebe.com, with the help of our 3rd party authorized agents,
we collect information (such as IP address, domain name, browser type,
broad geographical information, site-navigation pattern, etc) to improve
our website and to refine our marketing campaigns and promotions. We do
not gather any personally identifying information about you when you visit
this site, unless you choose to provide such information to us.
We collect certain personally identifiable information when you sign in
to the bebe web site, register for on-line shopping, participate in a
contest, promotion or survey, or request other services that require information,
registration or subscription. This information may include your name,
billing address, phone number, e-mail address, credit card number and
its expiration date, your birth date, your driver's license number and
state of issuance to verify your identity. We also keep a record of your
product interests and purchases on-line and in our stores, and automatically
receive and record information on our server logs from your browser (including
your IP address, bebe cookie information, and the page you requested).
Except as described below, bebe will not sell, share or rent your personally
identifying information obtained online to any third party. bebe may share
personally identifiable information about you to other companies or people
if we have your consent or need to share such information with our 3rd
party authorized agents in order to communicate with you about our products,
services, and promotions, or to notify contest winners or fulfill promotional
obligations. In addition, we may need to share such information with companies
that work on behalf of bebe in order for them to provide a product or
service you have requested, to respond to subpoenas, court orders or legal
process or if we find that your actions on our web site violate bebe's
Terms of Use or any of our usage guidelines.
bebe may also share aggregate site and demographic information (such as
age, gender, types of products or services purchased, and bebe.com navigation,
usage, and page view). Such information does not identify any individual
person and allows us to provide a more enjoyable online shopping experience.
Please be aware that our site may contain links
to other sites hosted by third parties. bebe does not control and is thus
not responsible for the content or privacy practices and policies of such
other sites.
HOW YOU CAN ACCESS, CHANGE OR DELETE YOUR INFORMATION
You may, at any time, access and update or remove your personal information
by contacting our Customer Support Team by clicking on "contact us"
from any page on bebe.com. In addition, if you prefer not to receive information
from us, either through e-mail or regular mail, you may opt out of receiving
these emails where possible from within the body of these emails or may
send us an e-mail or call our Customer Support Team at 1-877-232-3777.
Please note that it may take up to 3 weeks for your request to become
effective. Thereafter, when you make purchases, we may still send you
an e-mail confirmation and may need to contact you by phone, email or
regular if we have other questions regarding your order.
DISCLAIMER OF WARRANTY
(A) Users expressly agree that use of the service is at his or her sole
risk. Neither bebe, its affiliates nor any of their respective employees,
agents, third-party content providers or licensees, if any, warrant that
the service will be uninterrupted or error free: nor do they make any
warranty as to the results that may be obtained from use of the service
or as to the accuracy, reliability, or content of any information, service,
(or merchandise) provided through the service.
(B) The service is provided on an "as is" basis without warranties
of any kind, either express or implied, including but not limited to warranties
of title or implied warranties of merchantability or fitness for a particular
purpose, other than those warranties which are implied by and incapable
of exclusion, restriction or modification under the laws applicable to
this agreement.
(C) The disclaimers of liability contained in this section apply to any
damages or injury caused by any failure of performance, error, omission,
interruption, deletion, defect, delay in operation or transmission, computer
virus, communication line failure, theft or destruction or unauthorized
access to, alteration of, or use of record, whether for breach of contract,
tortious behavior, negligence, or under any other cause of action.
(D) In no event will bebe or any person or entity involved in creating,
producing, or distributing the service be liable for any direct, indirect,
incidental, special, or consequential damages arising out of the use of
or inability to use the service or out of the breach of any warranty.
(E) bebe neither endorses nor is responsible for the accuracy or reliability
of any opinion, advice, or statement on the online service.
(F) bebe does not endorse, warrant or guarantee any product or service
offered by a third party through the service and will not be a party to
or in any way monitor any transaction between any user and third-party
providers of products or services. As with the purchase of a product or
service through any medium or in any environment, each user should use
his or her best judgment and exercise caution where appropriate.
(G) Each user specifically acknowledges that in no event will bebe, its
affiliates, nor any of their respective employees or agents be liable
for any direct, indirect, incidental, special, or consequential damages
arising out of (i) the use by such user of any browser owned or operated
by any party and/or (ii) the downloading of any software owned or operated
by any third party in connection with the service. Each user shall be
responsible for obtaining and maintaining all telephone, computer hardware,
and other equipment needed for access to and use of the service, and users
shall be responsible for all charges related thereto.
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CREDIT
CARD SAFETY
We aim to provide you with a safe and convenient online shopping experience.
When placing an order online, your information is transmitted using Secure
Sockets Layer (SSL) technology, the approved industry standard. To check
the security of your connection, view the lower corner of your browser
window as you place your order. If you see an unbroken key or a closed
lock (depending on your browser), then SSL is active and the server is
secure. You can also double-check by looking at the URL line of your browser.
When accessing a secure server, the first characters of the site address
will change from "http" to "https".
COOKIES
To enhance your shopping experience at bebe.com, we and our 3rd party
authorized agents use cookies, small data files that we store on your
computer's hard drive. Rest assured, the cookies we and our partners use
do not store personally identifiable information. They simply enable us
to keep track of your shopping experience, and your order as you shop
our site. For example, bebe.com uses cookies in order to save your shopping
bag information so that you can browse from page to page without losing
that information. When shopping bebe.com, we recommend you use a cookie-enabled
browser in order to avoid having to constantly re-enter information.
Cookies also
enable us to monitor and maintain information about your use of our site.
The information we retrieve assists us with tracking your order, improving
our site design, products, services, contests and promotions, and overall
shopping experience.
Here are
some quick and easy steps to ensure that your computer is enabling cookies.
For
Netscape Navigator 6.2:
Under "Edit," select "Preferences." Select "Privacy
&Security" from the left-hand menu. In the new window to the
right, select "Enable All Cookies." Click "OK."
For
Internet Explorer 5.0:
Under "Tools," select "Internet Options." Click the
"Security" tab. Click "Custom Level" at the bottom
of the window. Scroll down to "Cookies section. Select "Enable"
from both "Allow cookies that are stored on your computer" and
"Allow per session cookies." Click "OK."
For
Internet Explorer 4.0:
Under "View," select "Internet Options." Click the
"Advanced" tab. Scroll down to "Cookies" section.
Select "Always accept cookies."
CHANGES
TO POLICY
bebe reserves the right to change, modify or amend this policy from time
to time. If we make any significant changes to this policy, we will post
those changes here. bebe encourages you to periodically review this policy
to be informed of how we collect, use and protect your information.
POLICY
OF YOUNG CHILDREN
bebe is concerned about the privacy of young children and we do not knowingly
collect any personal information from a child under 13 years of age. bebe
does not sell products for purchase by children.
HOW
TO CONTACT US
If you would like to contact us for any reason regarding our privacy policy
and practices, please write us at:
bebe,
400 Valley Drive, Brisbane, CA 94005. Attention: Legal Department
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