When you visit bebe.com, with the help of our third-party authorized agents, we collect information (such as IP address, domain name, browser type, broad geographical information, site-navigation pattern, etc.) to improve our website and to refine our marketing campaigns and promotions. We do not gather any personally identifying information about you when you visit this site, unless you choose to provide such information to us.
We collect certain personally identifiable information when you sign in to the bebe website; create an account for online shopping; register with clubbebe; participate in a contest, promotion or survey; or request other services that require information, registration or subscription. This information may include your name, billing address, phone number, email address, credit card number and expiration date, a user name and password, your birth date, your driver's license number and state of issuance to verify your identity, and any other information you voluntarily provide. We also keep a record of your product interests and purchases online and in our stores, and automatically receive and record information on our server logs from your browser (including your IP address, bebe cookie information and the page you requested).
We may use your personally identifiable information internally for our general commercial purposes including, among other things, to offer our own, our affiliates' or third-party products and services that we think you may find of interest. We may use your email address to contact you to respond to your inquiries, provide updates or newsletters, or to provide information on products or services to you. You can elect not to receive promotional emails from us either by "unsubscribing" to an email you receive or by contacting us as indicated below.
bebe may share aggregate site and demographic information (such as age, gender, types of products or services purchased and bebe.com navigation, usage and page view). Such information does not identify any individual person and allows us to provide a more enjoyable online shopping experience.
Please be aware that our site may contain links to other sites hosted by third parties. bebe does not control and is thus not responsible for the content or privacy practices and policies of such other sites.
You may, at any time, access and update or remove your personal information by contacting Client Services via email or by clicking on Contact Us from any page on bebe.com. You may access and update your account information by logging into the My Account. In addition, if you prefer not to receive information from us through email, you may opt out of receiving bebe emails by clicking the "unsubscribe" link at the bottom of any bebe email that you have received. If you prefer not to receive information from us through regular mail (for example, catalogs and direct mail promotions), please send us an email or call Client Services at 877-bebe-777 (877-232-3777). Please note that it may take up to 3 weeks for your request to become effective. Thereafter, when you make purchases, we may still send you an email confirmation and may need to contact you by phone, email or regular mail if we have other questions regarding your order. If for any reason you continue to receive email or regular mail from bebe after following the steps above, please contact Client Services immediately and we'll be happy to assist you. For general information about bebe stores, inc. please visit the About bebe page.
Our goal is to provide you with a safe and convenient online shopping experience. We use reasonable technical, administrative and physical measures to protect information contained in our system against misuse, loss or alteration. When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology to protect the information being transferred to us. To check the security of your connection, view the lower corner of your browser window as you place your order. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https." Information that you provide to us is not secured during transmission unless the URL address contains "https".
We are not responsible for maintaining the confidentiality of any non-public information that you provide us. Any information you prove in the course of reviews or ratings is publicly available. Information that you provide us by email is not encrypted.
No method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your information. You also play a role in protecting your information. Please safeguard your user name and password and do not share them with others. If we receive instructions using your log-in information we will consider that you have authorized the instructions.
Session cookies: These temporary cookies expire and are automatically erased whenever you close your browser window. We use session cookies to grant our users access to content and to enable actions they must be logged in to do. For example, bebe.com uses session cookies in order to save your shopping bag information so that you can browse from page to page without losing that information. When shopping bebe.com, we recommend you use a cookie-enabled browser in order to avoid having to constantly reenter information.
Persistent cookies: These usually have an expiration date in the distant future and remain in your browser until they expire or you manually delete them. We use persistent cookies to better understand usage patterns so we can improve the site for our customers. For example, we may use a persistent cookie to associate you with your user account or to remember your choices on the Site, but this only works when cookies on our site are enabled. Cookies also enable us to monitor and maintain information about your use of our site. The information we retrieve assists us with tracking your order, improving our site design, products, services, contests, promotions and overall shopping experience.
Third party cookies: We permit limited third parties to place cookies through the Site to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer's online activities over time and across different websites when he or she uses our website. For example, we may utilize Google Analytics to analyze usage patterns of the Site. Google Analytics generates a cookie to capture information about your use of the Site which Google uses to compile reports on website activity for us and to provide other related services. Google may use a portion of your IP address to identify their cookie, but this may or may not be associated with any other data held by Google. We also use Google Analytics' Advertising Features, which includes: Demographics and Interest reporting, Remarketing, GDN Impression Reporting, and the DoubleClick Campaign Manager integration. We and third-party vendors use first-party cookies (such as the Google Analytics cookie), and third-party cookies (such as Google advertising cookies) in order to create personalized and/or interest-based marketing messages; optimize our advertising and promotional campaigns; display products that may be of interest to you; and for our internal business purposes, such as to analyze trends and statistics. Visitors can opt-out of the Google Analytics Advertising Features we use, including through Ads Settings, Ad Settings for mobile apps, or any other available means, such as Google Analytics' opt-outs for the web by clicking here: https://tools.google.com/dlpage/gaoptout/
We may display interest-based ads to you when you are using Facebook through a tool offered by Facebook called the Custom Audience Tool. This tool allows us to personalize our ads based on your shopping experience with us. We do not share any of your personal information, including your shopping history, with Facebook. The tool lets bebe convert your email address to a unique number that Facebook uses to match to unique numbers Facebook generates from email addresses of its users. You may opt-out of Facebook Custom Audience ads from bebe by clicking https://www.facebook.com/help/146952742043748#Can-I-block-ads-on-Facebook-or-opt-out-of-ads-showing-on-my-account.
We may also permit third party service providers to place cookies through our Site to perform analytic or marketing functions. We do not control the use of such third party cookies or the resulting information and we are not responsible for any actions or policies of such third parties.
bebe is concerned about the privacy of young children, and we do not knowingly collect any personal information from a child under 13 years of age. bebe does not sell products for purchase by children.
California Civil Code Section 1798.83 permits customers of bebe stores, inc. who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the following address:
bebe stores, inc.
400 Valley Dr.
Brisbane, CA 94405
bebe reserves the right, at its sole discretion, to change, modify, add or remove any portion of bebe.com or these Policies, in whole or in part, at any time. Changes to these Policies will be effective when posted. You agree to review these Policies periodically to be aware of any changes. Your continued use of bebe.com after any changes to these Policies are posted will be considered acceptance of those changes.