U.S. Shipping Costs & FAQ's
APO/FPO Shipping FAQ's

• Shipping & handling costs are determined by the dollar amount of your order before taxes.
• Delivery dates apply to in-stock items only.
• We do not ship or deliver on Saturday or Sunday. Orders placed after 12:00 noon (CST) Friday, Saturday or Sunday will be processed Monday.
• Express and overnight delivery is not available for Gift Cards or orders shipped to P.O. Boxes and the US Protectorates.
• Overnight delivery is now available for orders shipped to Alaska or Hawaii.
• Express and overnight shipping are now available to Puerto Rico, the U.S. Virgin Islands (U.S.V.I.), America Samoa, Guam, Mariana Islands, Marshall Islands, Micronesia and Palau. Unfortunately, standard shipping is not available to these locations.

When will my order be shipped?
It usually takes about one business day for us to process your order. As soon as we’ve verified all of your information, your order will ship and we’ll send you a shipping confirmation email. Please Note: If your order contains a pre-order item, it will not ship until the pre-order item becomes available. If you’d like to receive the in-stock items in your shopping bag sooner, please place your pre-order separately.

When will my order arrive?
If you’ve selected Standard Shipping, you’ll receive your order 3-5 business days after it ships. If you’d like your order sooner, we can expedite your shipping for an additional charge. (Please see shipping table above.) Expedited shipping is not available for P.O. Boxes or deliveries to Alaska or Hawaii. Please note: Standard Shipping to these locations may take a bit longer.

Can I check the status of my order?
Once you’ve placed an order, you can check its status at any time. Just sign into My Account and click on “View Orders.” As soon as your order ships, we’ll send you a shipping confirmation order that will also contain your tracking information. Unfortunately, we are unable to offer online order tracking for Canadian orders at this time. Please contact Client Services at 1-877-bebe-777 with any questions regarding your order.

Which shipping carrier will deliver my package?
Depending on where you live and which shipping method you chose, we will chose from a variety of carriers to ensure you receive your order as soon as possible. Shipments to P.O. Boxes will be sent via USPS.

I’m not going to be home to sign for my package. Is that ok?
Please note that all orders over $400 require a signature upon delivery.

Do you offer weekend delivery?
Some Standard delivery orders may arrive on Saturday.

Do you ship internationally?
Yes, we deliver to Canada as well as the United States (including Alaska and Hawaii).

Do you ship to AFO/FPO addresses?
Yes we do. We are proud to offer shipping to APO/FPO addresses so you can send bebe items to friends and family serving in the military. All shipments to APO/FPO addresses are sent via U.S. Priority or First Class Mail. We estimate 5 to 7 business days for delivery once the order has been shipped; however, some destinations may take up to 21 days.

How do Gift Cards ship?
Gift Cards arrive in a stylish presentation box and are shipped free of charge using Standard Shipping. Unfortunately, Express and Overnight Shipping are not available for Gift Cards. However, if your order includes merchandise as well as a Gift Card, you may expedite your shipping method.

Do you ship to Puerto Rico, the U.S. Virgin Islands (U.S.V.I.), and the other protectorates?
Yes we do. We are proud to now offer shipping to Puerto Rico, the U.S.V.I., America Samoa, Guam, Mariana Islands, Marshall Islands, Micronesia and Palau. All shipments to these addresses are sent via express or overnight air. We do not offer standard shipping at this time. Express and overnight shipping rates will apply.

Do you ship to APO/FPO addresses?
Yes we do. We are proud to offer shipping to APO/FPO addresses so you can send bebe items to friends and family serving in the military. All shipments to APO/FPO addresses are sent via U.S. Priority or First Class Mail. We estimate 5 to 7 business days for delivery once the order has been shipped; however, some destinations may take up to 21 days.

Having trouble entering an APO or FPO address on our order form?
If you're placing an order for shipment to an APO/FPO address, enter "APO" or "FPO" in the "City" field followed by "AE" for recipients stationed in Europe, Canada, Africa, or the Middle East; "AA" for recipients stationed in the Americas; and "AP" for recipients stationed in Asia or the Pacific. Then choose the appropriate military state designation in the dropdown menu for "State." Then, enter the appropriate ZIP code and follow the steps to finalize your order. Please allow extra time for delivery to these locations. For help with shipping to APO/FPO addresses, please follow these steps:

• Country field: Select "United States" toggle button on the top on the form.
• City field: Enter "APO" or "FPO."
• State field: Select "Armed Forces Americas (except Canada)", ", "Armed Forces Africa", Armed Forces Canada", "Armed Forces Middle East", Armed Forces Europe”, or “Armed Forces Pacific" depending on where the recipient is stationed.
• Zip code: Enter zip code associated with the APO/FPO address.

This will ensure that your order will be delivered in a timely fashion. All shipments to APO/FPO addresses are sent via U.S. Priority or First Class Mail.