Shipping
U.S. Shipping Methods, Estimated Arrival Times & Costs
Please allow 3-5 Business days to process your order due to additional precautions our fulfillment center is taking.
| Destination | Shipping Method & Estimated Arrival | Cost |
|---|---|---|
| 48 Contiguous States | Standard Ground OVER $150 (7-10 business days) | FREE + $1.99 Handling Fee |
| Standard Ground UNDER $150 (7-10 business days) | $9.49 | |
Express on orders placed before 11 am PT (2-3 business days) | $22 | |
Next Day on orders placed before 11 am PT (1-2 business days) | $32 | |
| Hawaii & Alaska | Standard (1-4 business days) | $27 |
| APO, FPO & DPO Addresses | Standard OVER $150 (2-14 business days) | FREE + $1.99 Handling Fee |
| Standard UNDER $150 (2-14 business days) | $9.49 | |
| Puerto Rico | Express (2 business days) | $32 |
| U.S. Virgin Islands | Express (2-3 business days) | $32 |
| All Other U.S. Territories | Basic SurePost (up to 8 weeks) | $10 |
| 48 CONTIGUOUS STATES | ||
|---|---|---|
| Standard OVER $150 (2-14 business days) | FREE + $1.99 Handling Fee | |
| Standard UNDER $150 (2-14 business days) | $9.49 | |
| Express - 2 business days (on orders placed before 11 am PT) | $22 | |
| Next Business Day (on orders placed before 11 am PT) | $32 | |
| 48 Contiguous States | ||
| Express (2 business days) | $22 | |
| HAWAII & ALASKA | ||
| Standard (1-4 business days) | $27 | |
| Including AFO, FPO & DPO Addresses | ||
| Standard OVER $150 (2-14 business days) | FREE + $1.99 Handling Fee | |
| Standard UNDER $150 (2-14 business days) | $9.49 | |
| PUERTO RICO | ||
| Express (2 business days) | $32 | |
| U.S. VIRGIN ISLANDS | ||
| Express (2-3 business days) | $60 | |
| ALL OTHER U.S. TERRITORIES | ||
| Basic SurePos (up to 8 weeks) | $10 | |
- bebe ships to P.O. boxes in the 48 contiguous states, Guam and Saipan via standard shipping only. At this time, we do not ship to P.O. boxes in Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands and U.S. Territories other than Guam and Saipan.
- clubbebe Elite members enjoy FREE standard shipping and Icon members enjoy FREE express shipping on all orders. Not a member? Join now.
Shipping Restrictions
Orders containing fragrances and nail polish may only be shipped within the 48 contiguous states via ground delivery. Fragrance and nail polish delivery to P.O. boxes is unavailable.
U.S. FREE SHIPPING POLICY
Enjoy free standard shipping, with delivery in 2-14 business days, on any bebe.com order of $150 or more shipped to an address within the 48 contiguous United States. Excludes Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands and all other shipping destinations outside the United States. Shipping and handling charges will be deducted automatically at checkout for qualifying orders when customer selects standard shipping. Valid on bebe.com only. Offer not valid on previous purchases. Subject to adjustment due to returns, cancellations and exchanges. Minimum purchase required; sales tax and shipping and handling do not qualify toward the minimum purchase. Other restrictions may apply. Offer subject to change at any time.
U.S. Shipping FAQs
Which carriers do you use?
We use UPS, FedEx or a combination of UPS and USPS or FedEx. Shipments to P.O. boxes are delivered by USPS only.
How do I track my order?
Once your order ships, we'll send you an email that contains tracking info and links.
You can also sign in to My Account and follow the tracking link under "Order History." Please note it may take up to 24-48 hours for tracking information to appear. Still have questions? Please call Client Services at 877-bebe-777 (877-232-3777) or contact us, and we'll be happy to assist you.
Do I have to sign for my package?
All orders over $500 and any order delivered to a business address require signatures. Sometimes a signature may be required for orders under $500, at the discretion of the UPS driver.
Can I ship to different addresses in the same order?
Sorry, we don't offer multiple-address shipping within one order.
Do you offer weekend delivery?
Packages delivered by USPS might arrive on a Saturday. All other packages are delivered Monday through Friday only.
What if my order doesn't arrive?
If, after following up with UPS, FedEx, or USPS, you're still not satisfied, please call Client Services at 877-bebe-777 (877-232-3777) or contact us, and we'll be happy to assist you.
INTERNATIONAL ORDERS
bebe.com has partnered with a trusted third-party company, Borderfree, to fulfill orders for our international customers.
Please note that Borderfree coordinates your bebe.com order and is responsible for all billing, shipping and customer service issues related to your International order.
- Select your items at http://www.bebe.com and put your items in the bebe shopping bag.
- Select the International Shipping link in the shopping bag.
- Confirm the items in your bag are ready for purchase and proceed to Borderfree's checkout page by selecting the Checkout button.
- To complete your order, you will be asked to fill in shipping and billing information on the checkout page.
If you would like assistance placing your order, please contact Borderfree: customercare@borderfree.com
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