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clubbebe Terms & Conditions

Earn rewards every time you make a purchase at any bebe store in the 50 U.S. States, Puerto Rico and Canada or online at bebe.com.

You may sign up for clubbebe in-store or on bebe.com/clubbebe. If you register your account online, within approximately 72 hours, you will receive 50 clubbebe welcome points as well as exclusive benefits, depending on your membership level (Member, Insider, Elite or Icon). You will also be able to receive email notifications when you have earned rewards if you opt in to receive email. You must register an online account at www.bebe.com/clubbebe in order to earn points for purchases made on bebe.com. By enrolling in the clubbebe Rewards Program, you agree to be bound by the full clubbebe Terms and Conditions stated herein.

www.bebe.com/clubbebe

Spend a dollar, earn a point. For every 250 points, earn a $10 reward for all membership levels, except those part of Icon level membership earn $15 for every 250 points.

LIMITATION OF LIABILITY/DISCLAIMER OF WARRANTY
PLEASE READ:
LIMITATION OF LIABILITY: IN NO EVENT SHALL BEBE BE LIABLE FOR ANY LOSS, CLAIM, DAMAGE, OR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION LOST PROFITS) ARISING OUT OF OR RELATED TO THE ENROLLMENT, MEMBERSHIP OR USE OF OR CHANGES TO THE CLUBBEBE REWARDS PROGRAM (WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHER FORM OF ACTION) OR ITS TERMINATION, AND IRRESPECTIVE OF WHETHER BEBE HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH LOSS OR DAMAGE.

DISCLAIMER OF WARRANTY: MEMBERS EXPRESSLY AGREE THAT PARTICIPATION IN THE CLUBBEBE REWARDS PROGRAM IS AT HIS OR HER SOLE RISK. THE PROGRAM IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESSED, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BEBE FURTHER DISCLAIMS ANY WARRANTY THAT THE REWARDS PROGRAM WILL BE ERROR FREE.

clubbebe REWARDS PROGRAM TERMS AND CONDITIONS EFFECTIVE DATE: APRIL 2012. UPDATED: January 6, 2016. Exclusively for clubbebe members, every time you make a purchase at a bebe store located in the 50 U.S. States, Puerto Rico, and Canada, or online at www.bebe.com, you will earn points by using your clubbebe membership number. Note that you must register an online account in order to earn points on bebe.com.

MEMBERSHIP/ENROLLMENT

There are no fees or charges to become a clubbebe member of the clubbebe Rewards Program. To enroll in the program, sign up at any bebe store in the 50 U.S. States, Puerto Rico or online at www.bebe.com/clubbebe.

If you sign up for clubbebe at a bebe location, you will receive your membership number via email within minutes. You can begin earning points by simply making an in-store purchase using your membership number. Points will be logged to your account within approximately 5 days of the time of purchase. If you want to earn points for purchases made through bebe.com, you must first go to www.bebe.com/clubbebe with your clubbebe membership number for a one-time registration of your online clubbebe account.

If you sign up for clubbebe online, you are rewarded 50 welcome points as part of the sign-up process, and online sign-ups can start earning points at bebe.com immediately or on in-store purchases after approximately 24 hours. Only individuals, excluding resellers, are eligible for membership (i.e., corporations or other entities are not eligible). Only one account per person is allowed and different accounts cannot be combined, but bebe may use its discretion to combine accounts in circumstances wherein a person has opened more than one account. Employees, Designees, VIPs, Officers, and Directors of bebe are not eligible for membership. Abuse of the program is not permitted and may result in the termination of your membership.

POINTS

Points begin to accrue as soon as you start purchasing with your clubbebe membership number. No points will be earned for any purchases made prior to enrolling in the program. One reward point is issued for every net dollar spent on merchandise at any bebe store located in the 50 U.S. States, Puerto Rico, or Canada, or if registered online, through bebe.com, regardless of method of payment. Some in-store items are ineligible to earn points. Points will not be earned on any services purchased at in-store locations, including but not limited to beauty services. All dollar amounts are rounded to the nearest dollar. You may be eligible for different levels of membership (Member, Insider, Elite or Icon) depending on how many points you accumulate during each calendar year. Year-to-date points will reset to zero at the beginning of each calendar year for purposes of determining your membership level.

For every 250 points earned by Member, Insider and Elite levels, bebe will automatically update your clubbebe member's account with a $10 reward in the currency of your country of residence. For Icon level members, bebe will automatically update your clubbebe member's account with a $15 reward for every 250 points earned, in the currency of your country of residence. Points are earned on net dollars (i.e., no reward points are earned on any fees, discounted dollar amounts, applicable taxes, shipping and handling charges, returns, credits, purchases of gift cards or value of reward amount used). Reward points are not transferable. No value or other consideration is given by you in exchange for any clubbebe reward.

bebe may roll out ways to reward you with additional points for completing various actions or give you special benefits when you earn a certain amount of points. As an example, once a clubbebe member earns 1,000 points in any calendar year, he/she may be eligible for free standard shipping on all orders within the U.S. only beginning on the date the 1,000 points are first earned. Free shipping benefits shall end the earlier of (1) 12 months after the calendar year in which the member earned the requisite number of points or (2) when the member's account is closed or (3) if there are changes to the program. Free shipping year(s) do not accumulate and cannot be rolled-over; each time you earn a free shipping year, all previous free shipping periods are expired. clubbebe rewards have no cash value and are not redeemable for cash, except as required by law. They are also not transferable and cannot be combined with other offers.

You can find a list of the other benefits, actions and points to be awarded by signing into your clubbebe account and going to your dashboard page on bebe.com. The additional points and benefits described on the dashboard may not be earned prior to November 19, 2015.

USE OF REWARD(s)

Rewards are valid and redeemable at all bebe stores located in the 50 U.S. States, Puerto Rico, and Canada, as well as online through www.bebe.com. The value of the reward will be applied against the pre-tax purchase amount (i.e., excluding taxes, fees, shipping and handling charges). clubbebe Member will be responsible for paying all taxes, fees and shipping and handling charges. For in-store purchases, clubbebe Member may be required to present valid photograph identification for redemption. Rewards may not be used to purchase gift cards or applied towards any shipping or handling charges, taxes, or other fees. Rewards are not redeemable for cash or cash equivalent and may not be applied towards previous purchases. Reward(s) are not transferable. Once a reward has been redeemed, it will not be refundable or reissued and no credit for a reward will be issued for any reason. Rewards are banked within your clubbebe account. Please ask a bebe Stylist or reach out to our customer support by calling the following toll-free number: 1-877-bebe-777 for further assistance.

RETURNS AND EXCHANGES FOR PURCHASES MADE WITH REWARDS

Returns and exchanges will be processed in accordance with bebe's return and exchange policy. clubbebe Members will receive a refund for the total amount of the returned item less any reward amount(s) redeemed (applied proportionately to the total purchase amount based on the number of items purchased); a reward will not be reissued if a purchase made using a reward is returned. bebe is not responsible for lost or stolen rewards. clubbebe reward point balance will be debited to reflect any returns or credits.

CHECKING YOUR POINTS

You can check your points earned through either of the following options: (1) visitingĀ our bebe store in 1 West 34th St., in NYC; or, (2) logging into your account online at www.bebe.com. A valid email address is required to check points online. bebe will attempt to credit accounts with points on a timely basis. Points may take approximately 5 days to be added to your account for in-store purchases and approximately 72 hours after your item has been shipped for purchases made through bebe.com. Any claim for points not credited accurately must be received by bebe within 45 days from the date of claimed accrual of such points. bebe shall have no liability for any failure, delay or error in crediting points to your account.

INACTIVITY/CANCELLATION

In the event you do not earn points for an eighteen month period, bebe reserves the right to cancel your membership and zero out the points earned. You may re-enroll in the program, however, previously earned points which were zeroed out will not be credited and you will start with a balance of zero points.

REWARD EXPIRATION

Reward(s) must be used within 60 days after they have been issued, unless prohibited by law.

MISCELLANEOUS

bebe's interpretation or application of the Terms and Conditions of the clubbebe Rewards Program shall be binding on clubbebe members and former clubbebe members if your account is canceled by bebe or you. By enrolling in the clubbebe Rewards Program, you agree to be bound by the full Terms and Conditions stated herein. You also agree to review these Terms and Conditions periodically and shall be bound by any modifications. If you do not accept these Terms and Conditions, or any subsequent modifications, your sole and exclusive remedy is to terminate your membership in the program. The clubbebe Rewards Program is void where prohibited by law. Membership in and benefits to the clubbebe Rewards Program are offered at the sole discretion of bebe. bebe reserves the right, at its sole discretion, to limit, suspend, cancel, discontinue, terminate, change, amend or modify the clubbebe Rewards Program and its Terms and Conditions, in whole or in part, at any time and without notice to clubbebe members (including, but not limited to, our right to expire points if the membership Terms and Conditions as stated herein are not met, adjust the amount of points earned for each net dollar in purchases made, or modify reward levels or reward benefits). bebe reserves the right to modify, terminate or suspend membership or accumulated points or rewards due to error, fraud, misuse and/or manipulation using technology or otherwise. You must provide and maintain the accuracy, currency, and completeness of your personal information to maintain your eligibility or bebe reserves the right to suspend, terminate or refuse your current or future membership in the program. Any unspecified expenses related to the enrollment/use of the clubbebe Rewards Program are solely the clubbebe member's responsibility. You may cancel your membership in the clubbebe Rewards Program by calling the following toll-free number 1-877-bebe-777. These Terms and Conditions make up the entire agreement between us regarding the clubbebe Rewards Program and supersede any prior agreements (whether oral or written). If a court holds any of these Terms and Conditions unenforceable, the remainder of the Terms and Conditions shall nevertheless remain enforceable. The failure by bebe to act on any breach of the Terms and Conditions by you shall not constitute a waiver of bebe's right to act with respect to any future breaches. The Terms and Conditions of this Agreement shall be governed by and construed in accordance with the laws of the State of California and any legal action shall be filed in the courts located in San Mateo County, California.

DISPUTE RESOLUTION BY BINDING ARBITRATION; JURY TRIAL WAIVER; CLASS ACTION WAIVER

For any and all controversies, disputes, demands, claims, or causes of action between you and us (including the interpretation and scope of this Section and the arbitrability of the controversy, dispute, demand, claim, or cause of action) relating to the clubbebe Terms & Conditions (as well as any related or prior agreement that you may have had with us), you and we agree to resolve any such controversy, dispute, demand, claim, or cause of action exclusively through binding and confidential arbitration. The arbitration will take place in the federal judicial district of your residence. As used in this Section, "we" and "us" mean bebe and its subsidiaries, affiliates, predecessors, successors, and assigns and all of its and their respective employees, officers, directors, agents, and representatives. In addition, "we" and "us" include any third party providing any product, service, or benefit in connection with your patronage of bebe and/or your clubbebe membership or these clubbebe Terms & Conditions (as well as any related or prior agreement that you may have had with us) if such third party is named as a co-party with us in any controversy, dispute, demand, claim, or cause of action subject to this provision.

Arbitration will be subject to the Federal Arbitration Act (Title 9, U.S. Code), and not any state arbitration law, notwithstanding any choice of law provision in the clubbebe Terms & Conditions. The arbitration will be conducted before one arbitrator from the American Arbitration Association ("AAA") that is a licensed attorney with expertise in the substantive law applicable to the subject matter of the dispute. The arbitration will be governed by the AAA's rules and procedures then in effect and, if the arbitrator deems them applicable, the Supplementary Procedures for Consumer Related Disputes (collectively, the "Rules and Procedures"). You should review this provision carefully. To the extent permitted by applicable law, you are GIVING UP YOUR RIGHT TO GO TO COURT to assert or defend your rights EXCEPT for matters that you file in small claims court in the state or municipality of your residence within the jurisdictional limits of the small claims court and as long as such matter is only pending in that court. Additionally, notwithstanding this agreement to arbitrate, either party may seek emergency equitable relief in federal court if it has jurisdiction or, if it does not, in a state court located in the federal judicial district of your residence in order to maintain the status quo pending arbitration, and each party hereby agrees to submit to the exclusive personal jurisdiction of the courts located within the federal judicial district of your residence for such purpose. A request for interim measures will not be deemed a waiver of the obligation to arbitrate.

Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury. You are entitled to a FAIR HEARING, BUT the arbitration procedures may be SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. Arbitrators' decisions are as enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT.

You and we must abide by the following rules: (A) ANY CLAIMS BROUGHT BY YOU OR US MUST BE BROUGHT IN THE PARTY'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING; (B) THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS, MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND MAY NOT AWARD CLASS-WIDE RELIEF; (c) in the event that you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, we will pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive as compared to the cost of litigation; (d) we also reserve the right, in our sole and exclusive discretion, to assume responsibility for any or all of the costs of the arbitration; (e) the arbitrator will honor claims of privilege and privacy recognized at law; (f) the arbitration will be confidential, and neither you nor we may disclose the existence, content, or results of any arbitration, except as may be required by applicable law or for purposes of enforcement of the arbitration award; (g) subject to the limitation of liability/disclaimer of warranty provision of the clubbebe Terms & Conditions, the arbitrator may award any individual relief or individual remedies that are expressly permitted by applicable law; and (h) each party will pay its own attorneys' fees and expenses, unless there is a statutory provision that requires the prevailing party to be paid its fees and litigation expenses and the arbitrator awards such attorneys' fees and expenses to the prevailing party, and, in such instance, the fees and costs awarded will be determined by the applicable law.

This provision will survive termination of the clubbebe Terms & Conditions. With the exception of subpart prohibiting arbitration on a class or collective basis, if any part of this arbitration provision is deemed to be invalid, unenforceable, or illegal, or otherwise conflicts with the Rules and Procedures, then the balance of this arbitration provision will remain in effect and will be construed in accordance with its terms as if the invalid, unenforceable, illegal, or conflicting part was not contained herein. If for any reason a claim proceeds in court rather than in arbitration, the dispute will be exclusively brought in federal court if it has jurisdiction or, if it does not, in a state court located in the federal judicial district of your residence.

If you wish to opt out of this arbitration provision, you must notify us of your election in writing within 30 days of the (1) effective date of the clubbebe Terms & Conditions or (2) the effective date of the clubbebe Terms & Conditions after a material change is made to them, by sending a written notice to us by certified mail at the following address: GBG USA Inc., Attn: bebe Arbitration Opt-Out, 1500 North El Centro Avenue, Los Angeles, CA, 90028. Your opt-out notice must include your name, address, phone number, and email address. For more information on the AAA, the Rules and Procedures, or the process for filing an arbitration claim, you may call the AAA at 800-778-7879 or visit the AAA website at http://www.adr.org.

PRIVACY

bebe respects the privacy of its clubbebe members. bebe will not disclose personally identifying information (i.e., name, address, telephone number, email, birth date) to non-affiliated companies or entities, unless as stated in bebe's privacy policy, http://www.bebe.com/pages/privacy, or required by law. By participating in the clubbebe program, you agree that bebe may disclose your information to third parties to administer and facilitate the clubbebe program and points /rewards/benefits or to improve the customer experience and provide information bebe may think would be of interest to you. One way clubbebe members may exclude themselves from promotional emails from bebe is by signing into their clubbebe account and updating their settings in the preference center. By using the clubbebe membership card, members consent to the use of the clubbebe member's personal information for administering the loyalty program, for marketing and promotional purposes unless the member has opted out, and for internal market research by bebe and its affiliates, and consents to the receipt of information provided by bebe. We do record information regarding the purchases made with your clubbebe membership card to help us conduct market research and analysis, and we provide you with special offers and other information unless you have opted out of receiving such offers. You agree to maintain the confidentiality of your account information and password and you shall be responsible for all activities that occur under your account or password and authorize bebe to act on all instructions received under your account password.

These full Terms and Conditions can be found on www.bebe.com/clubbebe, upon request at any store in the 50 U.S. States, Puerto Rico, or Canada, or by sending a request to: GBG USA Inc., Attn: bebe Client Services, 1500 North El Centro Avenue, Los Angeles, CA, 90028.

If clubbebe changes its Terms and Conditions, it may send an email notice of the change to the clubbebe member and clubbebe may post any updates or notices of change on its website. bebe reserves the right to make changes to these Terms and Conditions and make changes to and/or terminate the clubbebe program, rewards, points and benefits at any time with or without notice. In the event of termination, the rewards and benefits will expire on the effective date of the termination.

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